Elements of Industrial Distribution

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Download the course outline for Elements of Industrial Distribution

Elements of Industrial Distribution Online is the go-to resource for companies looking to train employees or interns on the ins-and-outs of industrial distribution.  This unique online course provides a comprehensive overview of the industrial distribution business model, the role of distributors in the supply chain and their relationship with supplier and end users. 

The course is offered online, so employees can learn at their own pace – anywhere there’s a computer with an Internet connection! 

Comprehensive Training for a Knowledgeable Workforce

Employees enrolled in the course will cover four key areas of study, each containing 17-20 lessons.  The four modules are equivalent to a three-credit college course on the fundamentals of industrial distribution. 

• Industrial Distribution Fundamentals introduces students to the industrial distribution model, providing an overview of industrial distribution and manufacturing, supply chain basics, and value and value-added services.

• Functional Operations Overview familiarizes employees with the operating and business components of industrial distribution, organizational structures, internal systems and quality control. This module addresses supply chain management, inventory, warehousing, enterprise resource planning, key sales functions and quality.

• Customer Service & Sales focuses on the industrial customer and their relationship with the industrial distributor; the interrelated sales, service and value roles assumed by industrial distribution sales staff; and important basics for effective industrial distribution sales. Students are introduced to adding value, the sales process, inside sales, outside sales, counter sales and technical sales.

• Marketing & Profitability begins with marketing to industrial customers, covers financial concepts of importance in distribution and looks at the factors that affect profitability including pricing. This module encompasses marketing and industrial distribution, profitability, margins and ratios, pricing factors, pricing methods, and discounts and incentives.

As employees progress through the course, industry terms are highlighted in text, so employees can review definitions as the terms are used.  A complete glossary of industry terms is an easy reference for employees.  Visuals of industry equipment and concepts reinforce lessons.

Monitor Employee Progress

With Elements of Industrial Distribution, you can monitor your employees’ progress through the course.  You’ll have access to employee’s progress through the areas of study as well as results of pre- and post-tests.